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Below is helpful questions about how iEventTixx works. If you do not see the question you would like to know, please fill out the form below with your questions. Thanks for choosing iEventTixx.

How to download my ticket I just purchased?

You can download tickets from your LOGIN page if you did not receive an email with pdf ticket. Just login and click out TICKETS to download.

How much does iEventTixx charge per ticket sell?

iEventTixx charges a processing fee of 10% per ticket sale.

How long does it take to collect my money from ticket sales?

Ticket sales are sent via Paypal instantly once a ticket is sold. No waiting on payments.

How many Paypal accounts can I payout at a time per ticket sale?

With TeamPayout you can payout up to 5 Paypal accounts per ticket sale. Just add in each account percentage (must equal to 90% total because iEventTixx gets 10%).

What size do I need to make my artwork for event picture?

Artwork needs to be 570 wide x 728 height (for best resolution make 300 dpi).

I don't see my event I just added. How long does it take to post live?

It can take up to 1 hour for your event to go live. Once iEventTixx approvals your event you will get an email notification that your event is now live for the public.

How do I check my ticket sales?

At top of the menu under the SELL TICKETS tab click the VENDOR DASHBOARD tab.

What's the return policy on ticket sales?

All sales using this service are finale. Any disputes with product/ticket/order refunds will be settled by organizer or vendor of the product/ticket/order. is not liable for any organizer or vendor product/ticket/order refunds. All sales are subjected to a 10% processing fee for refunds of any sale.

Don’t see your question above? Fill out the form below and we will contact you as soon as possible. Thank you!

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